After MassivelyOP published an extremely misguiding interview with Paul “CCP Falcon” Elsy, I sent them the following mail. Since I'm not sure that they read such things, I post it here too. I also recommend to read the top comment on this article.
The article mentioned is extremely unresearched and unbalanced, containing only what Paul “CCP Falcon” Elsy said. Many of them are provable lies and well known within the EVE community. Harassment issues are common in EVE and mostly because of the attitude of Paul Elsy. Just some well known issues:
The Bonus Round: it was an especially disgusting "scam" that involved making the victims perform humiliating and stressing stunts for HOURS, recorded and published. Dozens of such soundclouds were created. CCP dismissed it to be a problem, until Ripard Teg who had the most visited fan blog back then started to bang the drums. Only after the outrage were the perpetrators banned. http://jestertrek.blogspot.hu/2014/03/the-bonus-round.html
Not much later his blog was closed, for the telling reason: "And if there's a fundamental truth in EVE Online it's that if enough people want your ship dead, it will die, and all the reps in the world won't help".
The momument vandalism: Well covered back then, but later development of the case missed the media. The perpetrators were members of Goonswarm Federation, just as everyone expected. Yet, their name was cleared by Paul Elsy who lied to everyone in his official position: https://forums.eveonline.com/default.aspx?g=posts&m=4595532#post4595532
He also decided to not hand the criminals to justice. Nothing was done about the fact that they wanted to blame the vandalism on me (libel is another crime). The criminals were not even banned (despite CCP claimed so) and they are still playing and bragging with their "edgy stunt": https://www.reddit.com/r/Eve/comments/4fhwfd/mittani_is_mia_spirit_continues_to_wane_shittier/
How did the story got out? Goons themselves bragged about it on their own site, celebrating CCP Falcon! https://www.themittani.com/features/monumental-mistakes-lessons-vandalism/page/0/1
Some of the most recent stuff: An EVE streamer lost her grandfather. Dozens of Goons started to follow her stream with usernames "Grandpaisdead" and co. No CCP action: https://www.reddit.com/r/Eve/comments/4fzs1i/gsf_crasskitty_thread_screencaps_large_image/
A prominent Fleet commander (raidleader) CELEBRATED THE TERRORIST ATTACK on Benghazi because one of the four victims was an EVE player he didn't like. https://twitter.com/lexarson/status/723677323808133121
No CCP action, he is still leading fleets. Two in-game assets were named by him:
http://evemaps.dotlan.net/outpost/W-4NUU was named "The Benghazi Consulate" on April 23 and renamed again on 26. http://evemaps.dotlan.net/outpost/P-2TTL was named "2 bad you can't blue jihadists" [blue is the EVE slang for ally with].
Finally my pesonal account. I was a top 5 traffic EVE fan blogger and never got involved with CCP dealings, never named devs, just played the game, challenging the then-largest coalition. Going against 40x outnumbering enemy looked like a great game story. When we took their first station, celebrated and claimed that we'll beat them, Paul “CCP Falcon” Elsy with his official tag made the following statement: "Whenever I feel down, whenever I feel sad... the outrageous lunacy, sheer tinfoil and unbelievably biased and unhinged craziness of Gevlon's blog always cheers me up." https://www.reddit.com/r/Eve/comments/3f3p9m/gevlon_has_spoken_moa_better_than_blncpl_fighting/ctle0xm
When confronted about this, instead of apologizing or claiming to "just kidding", he doubled and tripled down claiming that I'm a madman:
This constitutes harassment itself. Again: I didn't provoke him, hell I didn't even know who he was, I was just playing the game and didn't hang out with "the cool guys".
Dear Editors, you are doing a great disservice to the community by painting EVE as a safe space where harassment is handled. Harassment is widespread in EVE and Paul “CCP Falcon” Elsy doesn't simply turn a blind eye on it, but champions it himself.