tag:blogger.com,1999:blog-1461700565722278823.post8813288172662778070..comments2024-02-27T14:44:07.868+01:00Comments on Greedy goblin: The ethics of a botched dealGevlonhttp://www.blogger.com/profile/07072766785893313616noreply@blogger.comBlogger9125tag:blogger.com,1999:blog-1461700565722278823.post-12910495163953761042008-12-21T18:30:00.000+01:002008-12-21T18:30:00.000+01:00@Lupius: You offered him the mats, so you did the ...@Lupius: You offered him the mats, so you did the proper thing. He declined and gave no tip (I assume mats cost more than tip), so be happy because you ended up better than you should.<BR/><BR/>By explaining him unique-equipped, you did good service. However I don't really understand why did you made business with that idiot again. You could have expected complications.Gevlonhttps://www.blogger.com/profile/07072766785893313616noreply@blogger.comtag:blogger.com,1999:blog-1461700565722278823.post-26253686624536548142008-12-19T23:36:00.000+01:002008-12-19T23:36:00.000+01:00As a follow up, that client turned out to be tripl...As a follow up, that client turned out to be triple dumb and asked me to craft two other rings (same ring x2) and gave me the mats. This time I paid more attention to the restrictions and read "unique-equipped", so I asked him explicitly if he wanted two of them for himself, and he said yes....<BR/><BR/>So I went on providing the good service and explained how "unique-equipped" works. In hindsight I don't think I got paid enough for the time I wasted with him. How would you deal with this situation?Carlhttps://www.blogger.com/profile/08691528306629873885noreply@blogger.comtag:blogger.com,1999:blog-1461700565722278823.post-15079272094406067972008-12-19T23:31:00.000+01:002008-12-19T23:31:00.000+01:00I recently had a very similar situation with jewel...I recently had a very similar situation with jewelcrafting. A lvl 80 druid who recently changed specs asked me to craft him a necklace and some rings for his resto gear. I linked him my profession and he picked out the ones he wanted and would meet me in org with the mats.<BR/><BR/>So I went to org, made him the stuff and upon trading I realized the rings were BoP. I immediately offered to give him the mats for the BoP items from my own bank, because I was partly responsible for not noticing the BoP part. He declined and traded the necklace with no tip. I thought that was fair enough, and vendored the rings and kept the gold.<BR/><BR/>What's your opinion about this deal? Should I have asked for the tip and gave him the vendor gold instead?Carlhttps://www.blogger.com/profile/08691528306629873885noreply@blogger.comtag:blogger.com,1999:blog-1461700565722278823.post-78991233592089649172008-12-19T20:17:00.000+01:002008-12-19T20:17:00.000+01:00The customer did behave in a foolish fasion, no do...The customer did behave in a foolish fasion, no doubt. I've made a silly mistake or two in my day as well. <BR/><BR/>I do believe, however, that Allison did make one good point. Services are generally unlike the AH (well, even in AH your tendency to undercut etc can earn you enemies) in that your customer service skills matter. Being nice, using 'flowery' language to describe your products, and yes, returning mistaken items all play into repeat business. On our server, there are some very well-known crafters that get excellent return business. I personally use an addon and several enchanters/crafters are listed as 'good' or 'bad' on it depending on their behavior. <BR/>I've gotten quite a bit of referral business for some of the craftables I make as well, so it does in fact pay to treat people right, even in wow.Hinenuitepohttps://www.blogger.com/profile/12993374723078874130noreply@blogger.comtag:blogger.com,1999:blog-1461700565722278823.post-65365976498228250472008-12-17T20:12:00.000+01:002008-12-17T20:12:00.000+01:00in RL i tend to expect "crafters" (ie contracters,...in RL i tend to expect "crafters" (ie contracters, landscapers, electricians) to do the job i WANT or IMAGINE them to do after often minimal detail checking on my part (in retrospect). i am a lazy/stupid customer in that way. as a result, i am often disappointed with poor results, and have to do some of the finish/correction work myself.<BR/><BR/>my wife and i have an agreement that we will ALWAYS get 3 estimates on any "crafting" job we outsource, and to spend more time checking out facts/details.<BR/><BR/>we continue to be disappointed because laziness is terminal, and crafters will to do as little work as goblinly possible.<BR/><BR/>blacksmiths like that piss me off, but my laziness keeps them in business.<BR/><BR/>as always, awesome post.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-1461700565722278823.post-84262356439382137092008-12-17T19:01:00.000+01:002008-12-17T19:01:00.000+01:00Great post and I completely agree. I never remembe...Great post and I completely agree. I never remember who crafts things for me unless their name is engraved on the item of the gear I am wearing until I find something new.<BR/><BR/>I don't expect anyone outside of my guild to remember I made potions for them or anything of the sort.<BR/><BR/>Though I do have an interesting tale from way back in the day about my bad bidding on an item and how the seller's actions wrecked him later. I need to write that up sometime.Danielhttps://www.blogger.com/profile/18432098350483412277noreply@blogger.comtag:blogger.com,1999:blog-1461700565722278823.post-15498090740321417892008-12-17T16:22:00.000+01:002008-12-17T16:22:00.000+01:00I agree the onus is on the customer. To paraphrase...I agree the onus is on the customer. <BR/><BR/>To paraphrase legal jargon "everyone must look out for their own bargains".<BR/><BR/>This is good old darwinism at work - if you are too stupid/ill informed that you invested a ton of gold without researching an item and the crafter in no way lied to you by telling you it was boe then thats your lookout - the crafter did all that was asked of him. Not asking for the sales proceeds or the tip back just compounds the stupidity. Even if the crafter knew what he was doing, relying on another impersonal individual to do you a favour by telling you compounds the stupidity.<BR/><BR/>The only thing to fault the crafter for is possibly 'Bragging' about it afterwards - best not to lose ones moral position by involving any kind of emotion - he should have kept it purely business - "I was asked to craft xyz, I crafted xyz".Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-1461700565722278823.post-75284618580601748312008-12-17T15:29:00.000+01:002008-12-17T15:29:00.000+01:00Im in agreeance that its the customers fault, if y...Im in agreeance that its the customers fault, if you go to someone and ask themt o make something its not there fault its BOP.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-1461700565722278823.post-44242092728589106682008-12-17T08:18:00.000+01:002008-12-17T08:18:00.000+01:00You're the best.You're the best.Cuthberthttps://www.blogger.com/profile/02937603680327225420noreply@blogger.com